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  • Customer Experience, Experience Strategy, Mobile

    Persuading Seekers to be Shoppers

    Apr 16, 2013 by Marsha Plat
  • 3
    Experience Design, Branding, Design Industry News

    Skeu'ed: the Great Skeuomorphic Debate

    Apr 07, 2013 by Alex Yee
  • Content Strategy, Mobile

    Who’s on First? An Approach to Mobile-First Responsive Design

    Mar 25, 2013 by Marsha Plat
  • Experience Design, Community Building, Customer Experience

    Global Service Design Jam 13 Recap

    Mar 13, 2013 by Annie Nguyen
  • Design Industry News, Education, Events

    Takeaways from IxDA ‘13

    Mar 07, 2013 by Annie Nguyen
  • Experience Design, Life @ Hot, Environmental Design

    We Love Our Space, Here’s Why

    Feb 21, 2013 by Anna Bloom
  • 1
    Experience Design, Customer Experience, Design Industry News

    Robots, Refrigerators, and (Virtual) Reality, Oh My! A Report from CES 2013

    Jan 17, 2013 by Anisha Jain
  • Social Innovation, Environmental Design, Service Design

    Design Thinking and Building Resilient Systems

    Nov 29, 2012 by Annie Nguyen
  • Best Practices, Content Strategy, Mobile

    Mobile Content Strategy: “We Can Fix This” says McGrane

    Nov 27, 2012 by Anna Bloom
  • Experience Design, Best Practices, Customer Experience

    Is Your Mobile Strategy Responsive?

    Oct 15, 2012 by Marsha Plat
  • Research

    Research @ Hot Studio: Getting Schooled with Pint-Sized Feedback

    Oct 04, 2012 by Wendy Owen
  • Best Practices, Customer Experience, Process

    Rapid User Research at the California Academy of Sciences

    Oct 02, 2012 by Dave Eresian
  • 1
    Company News, Customer Conversion, Marketing

    Ooyala’s New Site is Here

    Sep 20, 2012 by Henrik Olsen
  • 2
    Content Strategy

    The Rise of Content Strategy—Trend #5: Content Strategy as a Business Tool

    Sep 11, 2012 by Margot Merrill
  • Content Strategy

    The Rise of Content Strategy—Trend #4: Silos Still Suck

    Sep 04, 2012 by Margot Merrill
  • Content Strategy

    The Rise of Content Strategy—Trend #3: More Social! More!

    Aug 28, 2012 by Margot Merrill
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